oclivin

My husband baught me a very nice Gucci handbad about less than a year ago, it wasn’t cheap.  At around one thousand dollars, the bag is very beautiful and stylish, every girls dream, however, one thousand dollars does not buy you a leather Gucci.  The bag is made out of canvas with cotton overlay, the classic Gucci bag with the darker signature G pattern, leather straps and a beautiful gold plated equestrian charm hang from the handle.  Well, the other day, while we were out shopping, I noticed that the threading of the cotton had torn, leaving a small aperture of canvas exposed.  What is the problem you may ask? Well, first off, it is not even a year old, and due to the hefty price tag, I certainly do not wear this bag everyday.  So, we took the bag back to The Gucci store in the South Coast Plaza and basically were told by this out of place employee that there is nothing they could do.  Unfortunately, wear and tear cannot be repaired and that they could not possibly replace the bag because it was worn.  I swear if he had a magnifiying glass he would have used it because he was inspecting my bag like it was something out of a pon shop.  I even gave him the original sales receipt, but he basically said, see ya!.  So, after my husband made a seen in the middle of the store, we walked out and went into the Coach store.  There, I very nice lady proceeded to tell us that if it were a Coach bag, they would have most likely replaced it!  So ther you have it folk, Gucci does not stand by their product, needless to say, I will never buy Gucci again!